How Can I Schedule Pickup for My Orders?

Sections in this article

How Can I Schedule Pickup for My Orders?

Pickup gets scheduled automatically as per your order booking time. If you book the order before 12 pm, pickup gets scheduled for the same day. If you book the order after 12 pm, pick up will be scheduled on the next day.


What is the pickup cutoff timing?

If you book the order before 12 pm, pickup gets scheduled for the same day. If you book the order after 12 pm, pick up will be scheduled on the next day.


What are the Documents Required During Pickup?

You need to keep the following handy during pickup:

  • Packed order with shipping label pasted on it.
  • Two copies of the manifest.
  • A copy of the invoice (applicable in case of FedEx carrier).

Why a Manifest is Required?

A manifest is a proof that you have handed over your orders to the carrier. We advise you to download the manifest and print two copies and get both signed by the pickup person and handover a copy for his record and keep the other copy for your record.

Click Here to learn the steps to download a manifest.


What to Do When Your Order is Picked But Tracking is Not Updated?

Signed manifest acts as the proof of pickup for the orders which have been picked up but still showing as booked. Please share the signed manifest copy on Shyplite Support.

If you have any questions that are not addressed, please feel free to reach Shyplite Support.