What to Do When Your Order is Picked But Tracking is Not Updated?

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Why is a Manifest Required?

A manifest is a proof that you have handed over your orders to the carrier. We advise you to download the manifest and print two copies and get both signed by the pickup person and handover a copy for his record and keep the other copy for your record.

Click Here to learn the steps to download a manifest.


What to Do When Your Order is Picked But Tracking is Not Updated?

Signed manifest acts as the proof of pickup for the orders which have been picked up but still showing as booked. Please share the signed manifest copy with Shyplite Support.

If you have any questions that are not addressed, please feel free to reach Shyplite Support.